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| Patient
Information: |
| When You Arrive |
When you arrive at the office, our receptionist
will make a copy of your insurance card(s) and have you fill out an information
form and a personal health history form. These questions
are a necessary part of the examination and evaluation process.
Using these forms, your surgeon will obtain essential information
about your current problem and previous history. This information
also enables our business office staff to complete insurance claims
on your behalf. All information in your record is strictly confidential
and will not be released without your approval.
|
| Appointments |
| By necessity, our surgeons must work by
appointment. Unfortunately, patients do not become ill on schedule.
Surgical schedules
do not always flow smoothly
and emergencies happen, therefore delays and changes in schedules are occasionally
unavoidable. A sincere attempt is made to conform to schedule. Appointments
are
scheduled Monday through Friday from 9am until 4pm. |
| Prescriptions & Refills |
| Prescriptions and refills are only issued
during office hours. Please have your pharmacy number available at
the time you call our office. |
| Emergencies |
A surgeon is always on-call for emergencies.
If you have an emergency,
call our office at 404-351-5959. Our staff is available Monday through Friday
from
8:30am - 4:30pm. After hours, the answering service can assist you. |
| Telephone Calls |
When you call the office and cannot get
through to your Physician or his assistant, we request your patience. It
is the policy of our practice not to interrupt our Physicians or their
assistants while they are attending to a patient. Quality
patient care requires the undivided attention of our medical staff. Your
call will be returned as soon as possible. Non-emergent telephone calls
and requests for results are returned at the end of office hours.
|
| Test Results |
It is important that our patients are
well informed and obtain the results of any tests that have been
performed. Pathology
and cytology tests typically take 5 to 7 working days, depending
on the laboratory used by your insurance carrier.
Please call our office 7 days after your specimen is sent to the laboratory.
|
| Surgeon Qualifications |
A fully-trained surgeon is a physician
who, after medical school, has gone through many years of training
in an accredited residency
program to learn
the specialized skills of a surgeon. An excellent indicator of a surgeon's
competence is certification by a national surgical board approved by the
American Board of Medical Specialties. All board-certified surgeons have
satisfactorily completed an approved residency training program and have
passed a rigorous specialty examination. The letters FACS (Fellow of the
American College of Surgeons) after a surgeon's name are a further indication
of a physician's qualifications. Surgeon's who have become Fellows
of the College have passed a comprehensive evaluation of their surgical training
and skills; they also have demonstrated their commitment to high standards
of ethical conduct. This evaluation is conducted according to national
standards that were established to ensure that patients receive the best
possible surgical care.
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